Welcome to The Haven Frame!

At The Haven Frame, we understand how painful it can be to lose a beloved pet. Our products are designed to bring comfort during these difficult times, helping you relive the love and joy your pet brought into your life. We're here to turn moments of sadness into cherished memories, offering a little peace for your heart.

Don't just take our word for it!

Hear from our returning customers!

  • A Blessing in Tough Times

    "I surprised my mom with this frame after she lost her dog, and it was incredible to see her reaction. As she watched the joyful videos, her whole mood changed instantly; it was like a weight lifted off her shoulders. Seeing those cherished memories brought her so much comfort and happiness."

    Jessica S. - Verified Buyer

  • Beautiful Healing Experience

    "This frame is more than just a product; it's a true source of therapy for me after losing my beloved daisy. Watching the videos not only brings back cherished memories but also provides me with a comforting escape from my grief. Each time I view a clip, it helps me process my feelings while celebrating the joyful moments we shared together."

    Lisa M. - Verified Buyer

  • Endless Source of Comfort

    "Since gifting my daughter this frame after she lost her cat, she can't get enough of it! It’s been such a tremendous help to her. Watching the videos of their happy times together has become a daily ritual for her, providing her comfort and reminders of the love they shared. It truly brings her so much joy in her toughest moments."

    Karen W. - Verified Buyer

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FAQs

What comes in my package?

1x Haven Frame

1x Power Brick

1x Charging Cable

1x User Manual

How do I upload my photos or videos?

To upload your photos and videos, simply connect the Haven Frame to your computer or laptop using a USB cable. It’s super simple—just drag and drop your files, and they’ll be ready to display in no time!

What resolution does my content have to be?

5-Inch Frame:

Horizontal Resolution: 845x480 px

Vertical Resolution: 480x854 px

7-Inch Frame:

Horizontal Resolution: 1024x600 px

Vertical Resolution: 600x1024 px

How many photos and videos can the frame store?

The Haven Frame comes with 2GB of storage, allowing you to store a variety of photos and videos depending on the file sizes.

How long will my videos play?

The Haven Frame lasts up to 3 hours on one single charge, so you can play your favorite memories of your furry friends continously!

Does the frame require Wi-Fi to function?

While Wi-Fi is needed to upload content, the frame can still display pre-loaded photos and videos without an active internet connection.

Can I customize the order of the photos and videos?

Yes, you can arrange the media in your preferred order to play back the memories in a way that’s meaningful to you.

Can't find your answer? Our customer service will be happy to help.

  • Free Shipping

    Free shipping on all orders over $80!

  • 30 Day Returns

    Not happy with your order? Send it back within 30 days for a full refund.

  • Simple Return Policy

    Simple return policy for your peace of mind.

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